TV Duty of Care

By employing a team of Duty of Care or Consultant Psychologists you can feel confident about the emotional stability of your participants and crew and manage them in the best way, while producing a show or a series to the highest possible welfare standards.

TV Duty of Care
Jo Hemmings duty of care

Understanding the potential mental health issues is key in getting the right contestants

Using our own genre-customised Psychometric testing, we offer a full Duty of Care. Matchmaking and group dynamic package from initial assessment, through robust welfare and support and a range of aftercare processes, via Zoom or in person.

Having worked in and on TV for over 20 years, we fully understand the needs of production and casting teams to combine and balance both entertainment value with the welfare and suitability of their contestants – as well as the speed that sometimes needs to be deployed – and work closely with them to try and ensure, wherever possible, that participants are able to appear on their shows.

We also offer full crew training on welfare, including how to recognise duty of care issues, how to respond to them and how to protect themselves both on and off set.

What do we do?

  • Provide full training on crew welfare – both for themselves and their interactions with contributors.
  • Use both standardised and customised psychological evaluations and tools to assess the suitability of each contestant to the show in question.
  • Further Zoom and phone evaluations where necessary.
  • Assess each participant or crew member by Zoom, or in person if required, at a venue of the production company’s choice.
  • Send confidential and detailed reports back to the production company on my findings, with summarised suggestions on how or whether to proceed.
  • Work on filming days, to provide emotional support to the participants and on-hand advice, if needed, to the production team.
  • Consult with participants, face to face, by phone or Zoom, during the TX period and beyond – a thorough aftercare service.
  • Matchmake couples and groups, based on their compatibility and personalities.

Not all these stages are used, or are necessary, for every production company or every programme. It is not that common for participants to be turned down for a production. It is much more likely that a workable solution is found which both helps ensure the welfare and well-being of the contestants and the security of the production company.

For further information please email Jo at [email protected] or [email protected]



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  • Are you looking for trusted, qualified and experienced Psychologists to help with your show for contributors or crew?
  • Do you want an experienced and qualified team who are specialised in the needs of the TV industry?
  • Do you need a team who can work quickly and efficiently with your production team and your contributors and/or crew?